This month, we awarded Tammy Hines with the best catch. Tammy was notified by one of our longstanding customers that a recent audit disqualified them from being “CCS Certified”. We are very diligent at making sure our clients reach and maintain their qualification with CCS, ISN, Avetta and others, so Tammy knew it wasn’t because of an issue with their Safety Program. After rolling-up her sleeves and digging-in, she discovered that the sole reason for their disqualification was because of a recordkeeping mistake. The client had misclassified one case as a Lost Workday Case and that alone caused the issue. After notifying the client and contacting CCS about the mistake, the client’s status was changed back to Certified!
This is just one of many examples of how Tammy and our other staff members go above and beyond to serve our clients. Please let us know how we can help you!